What is the payment method?
Pour Moi accepts VISA, Mastercard, Maestro, Klarna, Delta and PayPal.
When will my orders ship?
Pour Moi aim to ship all within 2 working days, subject to payment authorisation and stock availability.
What if is the policy for faulty item?
If you feel Pour Moi have sent you an item which is faulty, please get in touch with them at [email protected]
They may ask you to return the item for inspection so they can fully investigate the fault before agreeing a resolution. Only goods bought through this website may be returned to them.
What is the policy for change of mind?
Pour Moi want you to love your new item as much as they do. That’s why, if you’re not completely happy with it, they will exchange it or give you a refund, provided that it’s returned to them in its original condition and packaging, unworn, unwashed and with all labels attached.
What is the return policy?
Pour Moi is doing everything they can to process your return as soon as possible. With their additional health & safety measures in place, this is taking them a little longer than usual. Please allow up to 14 working days for your return to be processed.