What is the payment method?
Rattan Furniture Fairy accepts all major Debit and Credit Card.
Where does Rattan Furniture Fairy deliver?
Rattan Furniture Fairy delivers to Worldwide.
How can I track my order?
Your order can be tracked from the website by your account number.
Can change my order?
If you would like to change your order please put the changes in writing so you have your authorisation to make the changes to [email protected]
and they will contact you to confirm the changes have been made.
There are cushions missing for my set?
Some cushions are packed underneath the footstools , Sofa , chairs , lifted upside down and you will find them pushed under the seat of the products.
Can I cancel my order?
Please put the cancellation in writing along with the reason to [email protected]
They will cancel the order and refund the amount debited on your account. refunds may take a few days depending on your bank procedures. Please note that your cancellation has to be confirmed by their quality service department. If your order has been dispatched then you will be charged a return cost which will be advised to you by the customer service.