What payment methods do you accept?
Stanfords accepts all major Debit & Credit Card.
Do you ship Internationally?
Yes. Stanfords ships Internationally.
I am an international customer. When will I receive my order?
It can take up to 7β21 working days to receive your order.
I can't find what I am looking for. What should I do?
With over 55,000 items in stock at any one time, it's not surprising that you can't always find exactly what you are looking for. But don't worry, they have a team of staff on hand to help you. You can email your inquiry using our contact form or email sales@stanfords.co.uk.
Do you publish catalogues?
Their web site should give you all the information you need to make an informed choice when buying maps and guidebooks. It is more detailed than any catalogue they have published. If you need any further information about a particular product, they would encourage you to contact their Customer Services team using their contact form or email sales@stanfords.co.uk.
What is your returns policy?
Stanfords will accept back all goods that have been purchased from them and that are returned in good condition within 14 days. They will also accept back all goods that are faulty (faulty goods must be reported to Stanfords within 48 hours of goods being delivered. Faulty goods reported after this period would be addressed at their discretion) or that are deemed by you to be not of satisfactory quality, not fit for their purpose or not matching their description, regardless of whether the product has been used or not. Shipping charges will not be refunded.