How do I track my order?
If you set up a Web account during checkout or were logged into your Web account while you placed your order, you can find tracking information by logging into your Web account. Otherwise, you can use their order tracking summary request page.
What is your return policy on Purses and Handbags?
Tech For Less do their best to accurately describe their products. However, if your item is not as they described, you must contact them within 5 days of delivery to return it as long as the security tag is intact and the item is unused and in the original condition. Returns for any reason (excluding not as described) will be assessed a 20% restocking fee plus applicable shipping charges. Returns will only be accepted with an approved RMA number. Items received without an RMA number will be returned to the sender. Please note that if the security tag has been cut, tampered with, or removed they will not be able to process a return or refund for the item.
What is the quality of the product I am buying?
Their return rates are the same or less than the technology industry as a whole. In cases where an item requires repair before it is shipped to their customer, they use only the highest quality components.
What is the “Refer-A-Friend” program?
The Refer-A-Friend program allows you to earn TFL Rewards Points by referring your friends to Tech For Less using a special link that can be found on the Refer-A-Friend page. When you refer a friend, your friend will receive a special offer such as 10% off on their first purchase at Tech For Less and you will receive 1,500 in TFL Rewards Points (worth $15). Unused TFL Rewards points expire after 120 days. Your friend must be a new customer to Tech For Less or a previous customer who has not made a purchase during the past 2 years. Note, no self-referrals allowed and products that are returned to Tech For Less do not qualify. Once one of your friends makes a qualifying purchase, you can expect to receive your TFL reward points within 2 business days.
What about warranties?
Unless otherwise noted, most of their products carry the manufacturer warranty to ensure your satisfaction and Tech for Less, not the Customer, arranges for and pays the cost to ship authorized defective returns.
What happens if I do have a problem with a purchase?
If you have a problem with your purchase, please contact them using their web site’s customer service request form and they will work with you to resolve your problem. You can return or exchange an item purchased within 30 days of the original purchase date. Except for the Used-Acceptable items, most of their products have the Manufacturers’s Warranty. They also offer extended warranties to help ensure worry-free ownership. Please note that non-defective items returned within 30 days will be charged a 20% restock fee and return shipping charge.
What are your shipping charges?
If you are looking for shipping rates, they have a direct connection to their shipping companies so when you add an item into your shopping cart, you will be able to see the actual shipping charges, based on your zip code, postal code, or country. Just click the “Calculate Shipping” button and the screen will update with the shipping charges. Most orders ship the same business day when you place your order before 4 pm MST.