What is The Apollo Box payment method?
The Apollo Box accepts all the major Credit/Debit Card.
Where does The Apollo Box ships?
The Apollo Box ships to selected countries provided during checkout.
When will my order ship?
Most in-stock items are shipped within 2-3 business days. They list the processing time in the description part of every product.
Can I cancel an order?
You can cancel an order within 30 minutes of placing the order using the cancellation link in your order confirmation email. If you want to cancel an order after the 30-minute window, you may email them at [email protected] or call them at 415-255-5839 during their operating hours (10 am to 5 pm PST Monday – Friday). They can only cancel the order if it has not been processed.
Group sale orders cannot be cancelled once the sale has ended.
Does my purchase carry a warranty?
Most of their products have a 6 to 12 months warranty. Warranty details can be found on the product page.
What about Customs, Duties, and Taxes?
In addition to the shipping costs, you will be responsible for paying the amount of Customs Duties & Taxes (for customs clearance). They must declare all items at their full price and cannot change this amount to lower custom fees.