What payment methods do you accept?
The Heating Boutique accepts VISA, Mastercard, Amazon Pay, and PayPal.
What are the delivery times?
If you have made your purchase before 1 pm and “2-3 Working Days” is your automatically selected delivery time, you will receive your item within 2-3 working days of purchase. If you have made your purchase before 1 pm and “5-7 Working Days” is your automatically selected delivery time, your item(s) will arrive between 5 and 7 days. They will update you with a specific delivery date as soon as they have one confirmed.
What is your cancellation policy?
The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery.
Can I return the item?
It is of high importance to them that you are more than happy with your purchase and the service that you receive from The Heating Boutique. Therefore, to give you added peace of mind when making your purchase, in addition to their 100% Money Back Guarantee and outstanding product guarantee all of their products are covered by their Free & Unlimited returns policy.
How can I return the item?
To return your item, you can contact our customer service team in one of the following ways:
* Calling them on 0203 319 6401
* Via the Live Chat button in the bottom right corner of the website
* Replying to your order or delivery email
* Sending an email to [email protected]