What is the payment method?
The New York Times Store accept VISA, Mastercard, American Express, Discover and PayPal.
How can I track my order?
You can check the status of an order by logging into your Store account if you created one when ordering. If not, you can contact customer service at [email protected], or by calling 1-800-671-4332 (available 24 hours a day).
You will receive an email with tracking information when your order has shipped.
Where do you deliver?
The New York Times Store delivers worldwide.
Why am I being charged sales tax?
The New York Times Store collects sales tax on product purchases (and in some locations, delivery charges) in locations where they have a legal obligation to do so. Those taxes are calculated based on the state and local taxes applicable in the location where the order is being shipped. All taxes will be displayed before the completion of your purchase.
What if I need to change, cancel or adjust my order?
Please call them at 1-800-671-4332. If the shipment is still being processed, they will try to make the change, cancellation or adjustment. There may be an additional fee to change the delivery address once the product has shipped. If the item has already shipped, and changes cannot be made, you may return the item in accordance with and subject to their return policy.
What is the return policy?
Your satisfaction is important to us, and we realize that in some instances, you may need to return one or more items from your order.
The New York Times Store accepts returns on items eligible for return only within 30 DAYS after the date on which your order shipped.