What payment methods do you accept?
The Personal Shop accepts all major Debit & Credit cards.
Where does The Personal Shop ship?
The Personal Shop ships within the United Kingdom.
How can I track my order?
Your ship confirmation email will contain a tracking number link, that will allow you to check the status of your package.
What shipping carriers do you use?
The Personal Shop use Royal Mail and APC Overnight as their urgent courier. You’ll be asked to select a delivery method during checkout. If you need an item urgently, please chat with them or email urgent@thepersonalshop.co.uk.
Can I return my product?
As a valued customer they want you to be happy with what you’ve ordered. If you’re not completely satisfied with the products you’ve bought then simply return them to them at any time within 14 working days of receipt.