What is The Sak payment method?
The Sak accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Do you ship Worldwide?
Yes, The Sak ship Worldwide.
How do I know if my order shipped out?
You will receive an order confirmation email once your order has been received. In addition, they will send you an email when your order has shipped that will include the tracking number for your package.
What is The Sak return policy?
If you are not completely satisfied with your order, please initiate a return or exchange within 30 days of when your order was shipped. If you are past 30 days, but within a year of the purchase date, and your product is defective, you can return the merchandise for store credit. This credit will be issued in the form of a promotion code and can only be applied to merchandise costs on The Sak (credits cannot be applied to shipping charges). And because they want you to be 100% happy, they will cover the return shipping cost if their shipping label is used. (for domestic orders only, not applicable to international shipments).
I want to return several items purchased on different orders, can I return it together?
It is very important to return orders separately; in its own packaging using the shipping label with the correct order number. This will help simplify the return process and reduce delay on your refund.