How soon will my order ship?
The Warming Store stellar warehouse crew can typically fulfil orders in 1-2 business days. However, if a product page says “Available - Usually ships within 3-5 business days” it means they need to get the item from one of their vendors. This can sometimes happen on products that they don’t always keep on hand or on products that they unexpectedly run out of. The Warming Store try their best to be upfront with their fulfilment and shipping times. Give them a ring (888-406-1984) or email their Support team with any questions. Speciality Drop Shipped items have much longer lead times. They will reach out to you if you’ve purchased one of these.
Why does my order say “shipped” but it is not tracking?
Once your order is processed an automated email will be sent to you with the tracking. It can take up to 2 working days for the carrier to scan packages into their system and for the tracking to update. If there are any issues with the tracking/ shipping please contact their Customer Support Team.
Can I cancel or change my order?
Give them a call at 888-406-1984 or email them at [email protected]
with “Cancel - (order number)” in the subject line. The Warming Store check “Cancel” emails every morning and throughout the day. The Warming Store system has been designed to ship out orders as quickly as possible. This means once an order has been processed (Fulfilled) it is often too late to cancel.
Does The Warming Store ship to APO and FPO addresses?
The Warming Store is very proud and excited to ship to their military family! During checkout, you will see APO/FPO shipping options. Standard rates apply.
How do I place a bulk order?
The Warming Store customers include sports teams, clubs, one-off events, government agencies, the military as well as businesses large and small. If you are looking to make a bulk purchase email [email protected] with “Bulk Order” in the subject line and they will get back to you within 1 business day.
*Color(s)/ Size(s) required
*Quotes will be created on a case by case basis.