What payment methods do you accept?
The Winston Box accepts VISA, Mastercard, Maestro, Discover Card, Diners Club, American Expres and JCB.
Where do you ship to?
The Winston Box ship internationally. If you don’t see your country in their drop-down list, just e-mail them and they will make sure to add it.
When can I cancel my subscription?
The Winston Box believe long term commitments are for relationships, not boxes of clothes. Once your first box has been delivered you can cancel at any time.
How do I cancel my subscription?
They are sad to see you go. “Is there anything they can do to help?” They have loved it if you gave them a chance to see if they can help by messaging them at [email protected]
If you still want to cancel, that’s OK. They won’t make you jump through hoops. All you need to do is log on to your account, click the big CANCEL button located in the My Subscriptions section, and that’s it. Just make sure to cancel before the renewal date listed on your account.
When does my subscription renew?
Like most subscription services, they have standard monthly renewal dates. If you signed up on or before the 20th of the month, your renewal date is the 5th of the following month. If you signed up on or after the 21st of the month, your renewal date is the 12th of the following month.