What is the payment method?
Timex accepts VISA, Mastercard, American Express, Apple Pay and PayPal.
Can you explain your repair or replace policy for warranty service?
Timex.co.uk / Timex.eu / Timex.pl offer their customers a 2-year warranty. As stated in the limited warranty, Timex may repair your watch by installing new or reconditioned and inspected components or replace your watch with an identical or similar model.
How can I return my order?
To returns an item please use the returns label which can be found in the delivery box. If you have misplaced your label please contact their customer service team who will happily send you a new label Please note, the original purchase amount, less returns/handing cost shipping, will be credited to the credit card used to make the purchase.
How long does it normally take to get my watch back?
Approximately 2-4 weeks.
How can I get my refund?
If you are not completely happy with your watch, you must email them within 30 days to obtain a full refund.