What are the Trueshopping payment methods?
Trueshopping accepts all of the major Credit/Debit Cards.
Where does Trueshopping ship?
Trueshopping ships within the countries which are available during the checkout process.
What happens if I have ordered the wrong item?
If you find this is the case, please contact their Customer Services team as soon as possible. If the item hasn’t already been dispatched they may be able to stop it being sent. If the order has already been dispatched you can return any unopened, unused and still in original packing items to them at your own cost within 30 days of receipt to receive a refund.
What is Trueshopping return policy?
Unwanted items can be returned to them within 30 days of receipt for a refund as long as they are unused and in the original packaging. If you want to return an item(s) to them please use the email they function in this help centre to advise them which item(s) and the reason for the return.
Can I collect my order?
No, Trueshopping does not allow collections.