Which payment methods do you accept?
You can pay through PayPal, Visa, Mastercard, Maestro, American Express (if you checkout through PayPal; no PayPal account needed).
How do I return an Item?
If you are unhappy with any aspect of your order or if there is anything else you are unsure about, please give them a call on 0117 982 8884 or drop us an email or live chat. Please include as much information as possible on your returns form, including your details, what you would like them to do with the return (they can offer a replacement in a different size, an exchange for another item, or a refund).
How long do I have to return an item?
You have 60 days from the date of your order to return an item to them – they extend this even further at Christmas so any item purchased from 1st October can be returned up till 17th January.
Where do I enter a discount code?
The discount code will need to be entered in the basket, before you checkout. Simply click on the blue ‘Gift Voucher Code’ link and enter the code in the box provided. As soon as you click ‘Apply,’ provided the order is eligible, the discount will then be applied to your order. Codes may only be valid for certain items and will have an expiry date.