What is the payment method?
Ultra Services accepts VISA, Mastercard, American Express, Discover, Novus, Paypal, checks and money orders.
How fast are your web servers?
Ultra Services like speed as much as you and will not skimp on this. Ultra Services run powerful Dell Intel Xeon systems with 32GB+ of RAM. Redundant terabyte arrays and redundant power supplies with separate power feed sources. On those servers, they run 64-bit Cloud Linux specifically tailored and optimized for the fast serving of your website.
Do you offer a Money-Back Guarantee?
Ultra Services offer a 45-Day money-back guarantee on shared hosting plans if you are not satisfied within the first 45 days of signup.
What happens if I go over my bandwidth limit?
Their Ultra package allows for an unlimited amount of traffic and is only limited to file and directory inode numbers, processor and memory usage. For their other plans which allow for the larger processor and memory usage, they offer a great number of upgrade paths if ever needed which allows you to grow your website with their service.
Do you have Windows Servers?
The operating system you run on your home PC does not have to be the same as their servers. Most of their clients run Windows and their servers are running with 64-Bit Cloud Linux. ASP.NET 2.0 and Sharepoint are available on some of their servers if needed.
Is there a minimum time commitment or contract for hosting?
With the Ultra Unlimited plan, you may choose any term from one month to three years. You don’t need to order an entire year or two in advance. Ultra Services do this because they believe you will be happy with them. You can discontinue the service at any time.