What is the payment method?
Value Lights accepts PayPal, Visa, Mastercard, Maestro, Amazon, and Klarna.
What currency do you accept?
Value Lights accept payment in British pounds sterling.
When can I expect my order?
If you have selected their standard delivery option, then goods supplied within the UK will normally be delivered within 3-5 workings days of cleared payment.
If you have selected our next day express delivery service, then goods will be delivered the next working day on orders placed before 12 noon within UK Mainland. Delivery to Europe, Northern Ireland, Republic of Ireland, Scottish Highlands and the Channel Islands differs depending on the destination. Please contact them directly for delivery options.
What if my delivery contains damaged goods?
On rare occasions, goods can sustain minor damage during shipping or contain a manufacturer’s defect. If this occurs, contact us immediately on +44 161-837-6092 or [email protected]
and Value Lights will arrange for the damaged product to be collected and new products to be dispatched to you immediately.
How Do I Return?
1. Pack the item(s) back into the original box with all components. Click “Return My Order” below to create your free returns label.
2. Choose the package option that best suits what it is you’re returning. Then fill in the details and generate your label. (Your Order ID is your 10-digit order number from your order confirmation email from us – it should begin with 600).
3. Print off the label and attach it to your parcel.
4.Complete drop off at your local Post Office.