What forms of payment do you accept?
Volcanica Coffee Company accepts Visa, Mastercard, American Express, Discover, and PayPal.
Do you ship Internationally?
Yes. They ship Internationally.
Which service do you use to deliver?
Volcanica Coffee Company strives to bring you the most cost-efficient shipping rates with the fastest delivery time and use either FedEx, UPS or USPS.
What are the delivery times?
Volcanica Coffee Company strive to ship all orders by the same business day if placed before 12 pm EST. Orders placed Friday afternoon and weekends will be shipped on Monday. An order may be delayed due to their roast schedules, flavoured coffees and peak season volume.
What is your return policy?
If you are not happy please talk to them so Volcanica Coffee Company can make it right. Volcanica Coffee Company hope you love your selections but if for any reason you wish to send it back or exchange it, Volcanica Coffee Company accept returns within 30 days of receipt of the package. Just let them know if you would like to return an item through the “Contact Us” page. Volcanica Coffee Company would appreciate an email or phone call before the return so that Volcanica Coffee Company may have to opportunity to correct the issue first or exchange it at no charge. Products not eligible for return or exchange are the Kopi Luwak Coffees and custom or special orders. Refunds are issued minus any shipping charges.
Volcanica Coffee Company
4110 Tench Road, Suite D
Suwanee, GA 30024