
Free Design Services at West Elm
Purchase and get free design services at West Elm.
Updated 17th February 2025
16 Ratings. Average 4 out of 5 stars
Purchase and get free design services at West Elm.
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If you’re looking for a discount on your online purchase at West Elm then you’ve come to the right place. All you have to do is follow the steps below to save money on your next sofa, curtain or bed linen. There is always a sale or discount available at West Elm to be redeemed, and it is our job here at Love Discount Vouchers to provide you with these amazing promo codes.
Step 1: Choose a promo code from the ones listed above
Choose the promo code from above that you’d like to redeem and it will reveal itself. For example, if you’re looking for 10% off orders at West Elm then find the promo above, and click on "Get Coupon" to reveal the code.
Step 2: Copy your promo code
Simply copy the code that is presented to you. You need this code in order to inform West Elm to remove part of the cost of your total order.
Step 3: Click on 'Go to the West Elm site'
After you click, you will be directed to West Elm.
Step 4: Start Shopping!
Find the sofa, bed linen, curtains or scatter cushions you’d like to purchase at West Elm and add them to your bag/cart.
Step 5: Make your purchase!
When you are ready to buy your items, go to Cart/Bag in the top right-hand corner. You can now start to make your purchase by clicking on 'CHECKOUT'. You may need to either sign in or create an account.
Step 6: Enter the code at the West Elm checkout
Now that you have the code copied, simply paste it into the “Have a Promo Code” label at the checkout. Check out the image provided below for an example in case you have any difficulty. If you’re on a computer or laptop, then you will usually find the promo code box to the left of the checkout page.
However, if you’re on a mobile then it is just as easy to find the promo code box you need. It is usually present on the checkout form.
Step 7: Enjoy!
Your promo will be applied and items should arrive in the post in just a few days, happy shopping!
Always note: There are terms and conditions associated with certain codes which you must comply with (like applying a code after meeting a maximum amount of money spent) and you cannot apply a code after submitting your order.
Why is my West Elm discount code not working?
There are several reasons why your West Elm code might not be working:
Based on our research, it appears that West Elm does not offer any buy now, pay later options currently. You can contact West Elm to see if there have been any updates or changes. You can also visit West Elm’s homepage to see if they have posted any updated information about buy now, pay later support.
Here are some great tips & tricks for extra savings at West Elm:
Book yourself a free one-on-one session with West Elm’s design crew to get ideas and advice on how to design your new home. Beautiful decor doesn't have to be daunting. When you shop at West Elm, their qualified design crew is here to help you feel at home.
Your go-to guide for decorating, entertaining and more.
The Sofa Guide
Shopping for the perfect sofa but don't know where to start? West Elm experts are here to help.
Size
From Their Expert: "What kind of space are you living in, and how long will you be there? Long-term homeowners can be more specific in their choices. Apartment renters should choose functional pieces that can be reworked in different spaces." - Michael, Home Stylist, West Elm Paramus
There are different sizes that can transform a living space. Check out some of them below.
Loveseats
Also known as 2-seaters, loveseats offer comfort and style without overwhelming a room. They're often seen with two individual cushions or one long bench cushion. Pro tip: they can also be used at the foot of a bed.
Sofas
Perfect for a more traditional living room arrangement, 140-165 cm sofas are still conducive for small spaces, while 165-190.5 cm — or wider — sofas can anchor a larger room.
Small Modulars
Limited on space but want the benefits of a modular? Go for a small modular. Its chaise component provides plenty of comfy seating, ideal for entertaining + family lounging alike.
Large Modulars
Best suited for open floor plans, a large modular anchors a room and can function as a space divider, separating the living area from the dining or kitchen. Made of modular pieces, it configures into several shapes—West Elm design experts love how an ottoman can function as a chaise or coffee table.
Sofa Beds
Opt for a sofa bed if you're looking to add that extra functionality to your living space. They're available in single, double and queen sizes.
Choosing Your Fabric
From Their Expert: "If you like to change things up, choosing a neutral sofa is the way to go. It will serve as a blank canvas, allowing you to add a pop of colour, indulge in a trend or even change your room's paint colour without having to re-upholster to accommodate the change." - Ida, Home Stylist, West Elm Toronto.
Find Your Fabric
Functionality is key, and they have fabrics to suit every lifestyle—from durable tweeds and twills that hide spills to their easy-to-maintain performance velvet.
Find Your Colour
A poppy sofa can be the statement-making focal point of a neutral space or become the central theme of the overall room.
Consider Leather
Not really liking the fabrics? Then opt for an easier option - Leather. Easy to clean, leather is always in style and wears well with age. Best known for its beautiful colours, their aniline leather develops a rich vintage patina over time.
It's All In The Details
From Their Expert: "I love statement legs! They add so much personality to a sofa and airiness to small spaces. The Andes Sectional's cast-metal legs and Brooklyn Sofa's boomerang legs are my favourites." - Jiyoung, Home Stylist, West Elm Logan Circle
Cushions
Family movie nights? Choose a style with plush, sink-right-in cushions. Always entertaining? Tight cushions allow for more seating space with a cleaner silhouette. For a completed look, throw in a few plump cushions in complementary hues.
Arms
Curved arms complement the traditional style, while straight arms give a clean-lined, modern feel. Armless silhouettes can be ideal for small spaces, providing a streamlined choice that doesn't skimp on style.
Legs
A sofa with legs can make your room feel lighter and more open. Tapered solid wood legs offer a retro look, borrowing from classic mid-century design. Straight metal legs complement a modern + sleek aesthetic. Low block legs lend a more traditional, comfortable silhouette.
Still, looking for more advice? Visit West Elm’s website today and get your expert advice from the design team.
West Elm strives to give its customers the best customer service. Below are just a few reviews from their trusted customers.
James Ho – US
‘The best furniture for mid-century style home. We have been buying their furniture for many years and never had any problems with it. Durable, beautiful and affordable. We love it’
Ted Markos – US
‘I’ve always had nothing but the best customer service with West Elm. Great furniture and reasonable costs. Reliable service. Love West Elm.’
Austin – US
‘Had a great experience when one of my pieces of furniture broke under warranty, they sent me a full replacement table which was incredible. It did take a while to receive it, but I'm surprised they would just send things to me like this.’
Caroline McGlone – GB
‘Great products. The customer service has always been super helpful personable & knowledgeable. Sometimes frustrations getting hold of someone but when you do they usually help & know products well. Quality of products good.’
Lois – AE
‘Ordered on Wednesday. Delivery following Thursday. Quick to book a delivery time. Quickly assembled at the house. Very friendly service. Products are lovely and of good quality. Very happy with the service.’
Standard Delivery
You must return the item(s) to them as soon as reasonably practicable and, depending on the nature or reason for return within the timeframes specified in this policy. They recommend returning your items via a method that can either be tracked or provide proof of delivery. Their Customer Service team will give you guidance about how to return the item(s) you have purchased at 0800 404 9780 Monday — Sunday 8:00 am to 8:00 pm.
You will be deemed to have given notice to them that you wish to return the item(s) on the date you call them. Please note the further issues specific to returning items:
What makes West Elm unique?
From their Brooklyn studios, their in-house team designs exclusive collections you won't find anywhere else. 95% of their products are designed in-house.
What is West Elm style?
West Elm is modern, earthy, and elevated, all at the same time, so it brings a sophisticated yet accessible vibe to any space in your home.
What items are eligible for Click & Collect ?
To find out whether an item is eligible for you to collect at a store, check the product’s information page on their website. After you choose the item’s colour and/or size, you’ll be able to select a store for Click & Collect if the item is available. Many of their products are eligible for in-store pick-up with the exception of larger furniture and homewares items which require home delivery and items which are not stocked in-store.
Can I choose to have some items shipped and collect others at a store?
Sure! When you add an item to your online shopping cart from a product’s information page, just indicate whether you’d like to pick it up or have it shipped.
Can I return or exchange my Click & Collect purchase in stores?
Of course! If you’re not satisfied with your purchase, you may exchange or return the item(s) at any West Elm store. If you’re returning a purchase, they’ll refund the amount using your original method of payment. Please refer to their returns page for more details regarding their returns policy.
How do I use a promo code at West Elm?
The team at Love Discount Vouchers spend a lot of time collecting the best and most recent West Elm promo codes. The team also explains how to use West Elm’s promo codes. Scroll up and read the ‘How do I Use My West Elm Promo Code?’ section to find out more.
How often does West Elm release discount codes?
Every brand is different. Some brands release regular discount codes, some don’t release any and some release them at special times in the year. The team at Love Discount Vouchers spend hours every day looking for the best discount codes and if Love Discount Vouchers has offers available, they will try and list them here.
Did you find this helpful? If not, please let us know.
16 Ratings. Average 4 out of 5 stars
If you need to get in touch with West Elm about an order, an inquiry, or anything else, there are a number of ways you can do this.
Send an email
You can send an email to customerservice@westelm.co.uk, and they will be happy to help.
Phone
Give West Elm a call at 0800 404 9780, and they will be more than happy to help.
DM on Facebook Messenger
You can DM West Elm on Facebook, and you’ll be directed to write your inquiry.
Follow on Pinterest
You can follow West Elm on Pinterest, to view more of its designs and inspirations that they upload on this social platform.
DM on Instagram
You can DM West Elm on Instagram, and they will be more than happy to attend to your inquiry.
What makes West Elm stands above other similar online retailers is their brilliant customer service. They put their customers as a top priority. Their team responds as quickly as possible and through various platforms like Facebook, Instagram, Pinterest and Email. Whatever your inquiry is, West Elm is always there to help you!
Having to decorate your home or office can be a daunting experience. This can be difficult because having to properly style a space reflects on what things you like and your personality. It’s important to have the right atmosphere so people feel welcome in your personal space. That’s what West Elm is all about. They offer great furnishings and accessories for your home that will transform your space into a designer’s dream. Whether you are into indoor-outdoor living or the more closed off intimate setting, West Elm has the look that can make your space more inviting.
West Elm uses non-toxic material to make their products. Grown without pesticides or chemical fertilisers, organic fibres contribute to healthier ecosystems. 100% of their all-cotton bedding and bath towels are sustainably sourced, including organic. Their main value is to keep our environment sustainable for many generations to come.
So what are you waiting for? Visit West Elm’s website today and start your journey to transforming your space into a dream. Purchase West Elm’s luxurious products and get exclusive offers that you can use when shopping at West Elm.
About West Elm Homepage
What’s even better is that you’ll be able to shop and spend less money if you applied one of the West Elm discount codes we offer at Love Discount Vouchers!
https://www.westelm.co.uk/
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