How does William Hill protect my personal data?
They strive to protect Your Information and their Services from unauthorized access to or alteration of Your Information. This includes the use of various security measures to protect Your Information held by or on behalf of them and ongoing review of their information collection, storage, and processing practices.
How do I submit a Data Subject Access Request to William Hill?
Please contact a member of their Customer Services Team (Retail/Online) or their Data Protection Officer at [email protected]
How do I request my data to be rectified?
You can change some of your personal information online in ‘Preferences’ (your phone number, email, address for example) - this is within the balance icon or my account). If you’re not able to make the change yourself, contact Customers Services to correct the account information that we hold on you.
I have not given marketing permissions to William Hill but I am still getting SMS messages with offers – why?
Please update your marketing preferences on the Preference Centre to make sure that your preferences are set up as you’d like.
Also, double-check that contact is from William Hill as sometimes customers may have given permission to other organisations to contact them with offers from William Hill.