What is the payment method?
Woodland Creek’s Log Furniture Place accepts all major Debit & Credit Card.
When can I expect to receive my order?
Shipping methods and estimated delivery times vary. They list the estimated production times, within their wood furniture and rustic country decor product descriptions. Shipping may sometimes be delayed due to upcoming holidays, such as Thanksgiving or Christmas – or any time of year homeowners, lodge owners and others typically place orders in anticipation of spikes in special event and/or guest count.
How long will I have to wait for Custom Order items to arrive?
If you’ve purchased made-to-order log furniture or reclaimed wood furniture, allow additional time for your item to be designed, handcrafted, and tested for integrity. Custom Orders are usually complete in 4 to 12 weeks, but some items do take longer. Rather than rush Customer Orders to meet unrealistic deadlines, they place emphasis on making sure they meet our exacting standards before they ship them.
Is there a way to track the progress of my Customer Order?
At Woodland Creek’s Log Furniture Place, they are all about transparency. That includes helping you track the status of your Custom Order! After all, it’s not every day you have log beds, primitive furniture pool tables, or aspen furniture dining room sets made to spec.
Are the measurements listed on products inside or outside dimensions?
All of their listed dimensions are approximate outside dimensions of the product (the amount of room they will take up). With rustic furniture, dimensions may vary from piece to piece and the dimensions may differ up to an inch or two on super rustic pieces like log beds, log vanities and log dining tables. Also, some bathroom pieces will list cabinet sizes where the log trim will add to width or depth, like linen closet depth. A cabinet depth of 18” will have log trim that pushes it to 19 1/2” deep and the top will then be 20 1/2” deep. If you have any questions on dimensions please feel free to clarify with one of our amazing sales reps.
Can I paint my log furniture?
All log furniture can be painted if you order it unfinished. For some styles, like country decor, painted log furniture could be perfect for your decorating scheme. Before you paint log furniture though, we suggest you consider how the natural wood grain might look with your other country furniture. If your heart is set on painting the rustic furniture, be sure to use quality paints and prep the surface properly so your finished project is beautiful and will last for many years.
Will my indoor rustic furniture darkens over time?
All unfinished, bare wood and ALL oil-based polyurethanes’ get darker in color with time. The darkening of water-based acrylic finishes varies widely, however as a general statement, water-based finishes are more color stable than oil-based finishes and therefore will age at a slower rate.