What is the payment method?
Yoursuper.com accepts PayPal, Visa, Mastercard, and American Express.
Do you ship worldwide?
Yoursuper.com ship their products worldwide with DHL, UPS and FEDEX. All orders are dispatched on the same day if all products are in stock and ordered before 1 pm PST from the United States. Orders placed over the weekend are dispatched on Mondays. All orders can be tracked from dispatch to delivery.
What is the returns policy for the super membership?
When you sign up for the Your Super Membership, we offer a 30-day satisfaction guarantee on your first subscription shipment. Yoursuper.com goal is to help you feel healthier and happier, so they will do our best to help you find the recipes/routine that works best for you to make the most out of your mixes. Simply click to submit a request to their Support Team and they will see how we can help, or send you the most up to date returns information.
For subsequent orders, Yoursuper.com cannot accept returns. However, Membership is super flexible! You can update your subscription by going to your account - under “Manage Subscriptions” you can add/swap products, edit the next shipment date or skip the upcoming order.
What is your return policy?
Yoursuper.com offer a 30-day satisfaction guarantee. If you are unhappy with your mixes during that time get in touch with them and Yoursuper.com will see how they can help you get the most out of your products. If you still aren’t satisfied after 30 days, click here to submit a request to their Support Team and they happily send you the most up to date returns information and organise a refund. Please note, Yoursuper.com cannot accept returns of nearly empty cans.
How does the subscription/membership work?
82% of Yoursuper.com customers choose to become a member and let their superfoods come to them. Subscribe and guarantee an extra 15% discount price forever! Simply select the subscription option as you add the product to your cart and complete the checkout. You will receive a reminder that the subscription is about to renew after 27 days, and it will automatically renew every 30 days. You can cancel the subscription any time after 30 days (3 orders) by contacting them.
What do I do if my product was damaged?
If you receive a package with a product that has been damaged during shipping, please contact them within one week after receiving your package.