What are my payment options?
Zoro accepts VISA, Mastercard, American Express, Maestro, and PayPal.
What are your delivery times?
Some products are sent directly from the manufacturer and are subject to longer delivery time. Delivery dates are shown on the product page.
How do I change my account details?
To change your account details, you will need to be logged in to ‘My Account’: Select Account Details, here you can change/amend the account names, email address and password and email preferences or by emailing them at [email protected]
and requesting preferences to be changed.
What are the delivery charges?
All orders over £20 delivery are free.
Can I cancel my order?
Unfortunately, you cannot cancel an order. when you have received your item, you can arrange for the item to be returned. Please contact them by telephone 0800 009 6761 or by email [email protected]
What do I do if I receive damaged goods?
They would rather this never happened, but if it does, contact their Customer Care team either by telephone 0800 009 6761 or by emailing [email protected]