What is Jonny's Sister payment method?
Jonny's Sister accepts all major Credit/Debit Card.
Where does Jonny's Sister ship?
Jonny's Sister ships Worldwide.
How long will it take to deliver my order?
If you have a specific date that you would like the product by pleasing to let them know and they will do their best to meet it. They have not missed a birthday or other special occasion yet.
When planning your personalised gift, please note that production lead times generally range from 2 - 5 days so be sure to factor this in (plus carrier delivery timescales) to avoid late arrival and potential disappointment.
How will my order be delivered?
All standard deliveries will arrive via Royal Mail. This is not a tracked service, if you'd like a tracked service please select their express service. Express deliveries will arrive via UK Mail and will require a signature on arrival.
What is your return policy?
If your order is for a personalised product then unfortunately they are not able to offer refunds or returns unless the product is faulty or different to what you ordered. If your product is not personalised and you wish to return it then please get in contact with them beforehand on customerservices@jonnyssister.co.uk.