How do I track my order?
When the seller uploads tracking information, you can follow your package online all the way to your delivery address. If your seller is using a tracked delivery service, you’ll be able to view carrier information and your order’s current location. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. You can also check your order’s delivery status in your Purchase history. If the seller is using a tracked service, you’ll see the item’s tracking number as a link next to the item.
To track items you bought as a guest, you’ll need the order confirmation we sent to the email address you entered at checkout.
Can I change my delivery details after a purchase?
If you’ve already completed your purchase but need to make a change to your address or delivery details, contact the seller as soon as possible to let them know. If the seller has already sent your package, they won’t be able to make changes to your order. If possible, try to collect your item from the address used at checkout.
What should I do if I sent back the item, but the seller didn’t receive it?
When returning an item you should always use tracked postage. If you didn’t, and think the seller should have gotten the item back by now, you can ask them to step in and help.
Can I return an item if my account is suspended?
No, if your eBay account is suspended, you won’t be able to return any items until the reason for suspension has been resolved, and your account reinstated.
Can I return more than one item from my order?
Depending on the listing, you can return one item or multiple items. Here are your options:
Lots, sets, and bundled items– You need to return the entire quantity of the order. For example, if you bought a set of paintbrushes, you can’t return just one of them.
Multi-quantity listings– You can return any quantity of your purchased items. For example, you selected a quantity of five t-shirts at checkout. You can return some or all of them, but you only have one opportunity to do so. If you choose to return two t-shirts, you can’t return the other three later.
Multiple listings from the same seller – You can return each item. For example, you buy three books that the seller listed individually, but you paid for all of them at once at checkout. You can return each book individually.
When will I get a refund?
Once the seller receives the item back from you, or once they’ve agreed to refund you and let you keep the item, they have 2 business days to issue your refund. When they do, you’ll receive an email letting you know.
It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.
You can check on your refund in your Purchase history.
How do I use a discount code at eBay?
The team at LoveDiscountVouchers.co.uk spend a lot of time collecting the best and most recent eBay discount codes. The team also explains how to use eBay’s discount codes. Scroll up and read the ‘How do I Use My eBay Discount Code?’ section to find out more.
How often does eBay release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveDiscountVouchers.co.uk spends hours every day looking for the best discount codes to bring to you and if LoveDiscountVouchers.co.uk has offers available, they will try and list them here.
How do I redeem my eBay Discount code?
Scan our list of eBay discount codes and click the “Get Code” button. A code will be shown on your screen and the eBay website will open in a new tab. Enter the eBay discount code at the eBay checkout and your discount will automatically be applied.