What is the payment method?
Dorothy Perkins accepts major debit/credit cards, American Express, PayPal, Klarna.
Where do you deliver?
Dorothy Perkins delivers worldwide.
What is the refund policy?
Dorothy Perkins expect most parcels to be refunded within 14 days of posting. They will email you to let you know once your parcel has been received and processed. Once you have received a refund confirmation email, please allow 5 working days for the refund to show in your account. If you are unable to locate the refund within this timeframe, please contact your bank/card issuer for further information.
Can I exchange an online purchase?
Dorothy Perkins are not currently able to offer exchanges online. However, you can exchange your online purchase in a store within the UK or Republic of Ireland (excluding department stores) with the following exceptions, which cannot be exchanged/returned to store and must be returned by post or by Hermes ParcelShop.