Updated 10th July 2025
8 Ratings. Average 4 out of 5 stars
Enjoy stunning savings of up to 50% on selected jewellery styles at Diamonds Factory this summer!
Discover stunning engagement rings at Diamonds Factory and enjoy a 25% discount on your perfect symbol of love.
Save Up to 50% on mega diamond sale items at Diamonds Factory.
Book your appointment with Diamonds Factory and enjoy a £50 discount on your purchase of £1,500 or more.
Get Free Delivery On All Orders at Diamonds Factory.
Here are some great tips & tricks for extra savings at Diamonds Factory:
They wish for all of their customers to be completely satisfied with their purchase, therefore they are more than happy to assist wherever possible by exchanging items. Unfortunately, they cannot accept bespoke or engraved items for an exchange due to the nature of the design.
If you would prefer to talk to a member of their customer care team about whether an exchange is possible, please get in touch on 0207 138 3672 or enter into a live chat.
Of course! They offer a ring resizing service to all of their customers, so don't worry if your ring is too large or too small as their master jewellers are skilled at resizing rings.
Resizing Costs
Please use their ring size guide to find your exact ring size and then get in touch with their friendly customer care team on 0207 138 3672 in order to get an assessment of any charges that may apply.
For UK orders, your order will be delivered by Royal Mail using its next day, special delivery service. International orders will be delivered via FedEx. These methods of shipment are fully insured against losses, damages and theft, right up to the point where you sign for them.
You will receive emails regarding your delivery updates. If you require further information on delivery procedures and correspondence please feel free to contact their customer care team on 0207 138 3672 or enter into a live chat.
They will email you on the day your order is dispatched and provide advice regarding your expected date of delivery, the parcel delivery company being used and the track and trace details of the delivery company.
If, for any reason, you wish to cancel your order please take a moment to read their returns policy or contact a member of their customer care team on 0207 138 3672, where they will be able to assist.
Diamonds Factory accepts all major credit/debit cards, Over Telephone, Bank Transfer, Cheque, and PayPal.
Depending upon the payment method used it can take between 8-10 working days for a refund to be processed. Their excellent customer service team will be happy to notify you of estimated refund times at the point when a refund is agreed.
Telephone: + 44 0207 138 3672
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:30 PM
Sunday : 11:00 AM - 04:00 PM
Still looking for more tips whilst online shopping? Head over to our blog for more.
Diamonds Factory is an online retail division backed by an established diamond manufacturer, well known for supplying to diamond traders worldwide. They have been designing and manufacturing diamond jewellery for more than three generations using the most skilled and experienced workforce.
All Diamonds Factory’s diamond jewellery is made in their well-established factories by their in-house skilled craftsmen. Diamonds Factory’s factories have the most up-to-date equipment and follow the most advanced processes to produce captivating pieces of jewellery. Using CAD (Computer Aided Design) and CAM (Computer Aided Manufacture) technology enables them to design and make beautiful, high standard pieces of jewellery.
Diamonds Factory is dedicated to helping customers make an informed decision about the products they wish to purchase. They realise how difficult it can be to make an important purchase online without seeing a physical product. To eliminate this barrier, Diamonds Factory now has 3D Visualisation for all its products. This will give you the opportunity to easily visualize your piece of jewellery in your chosen specifications before purchasing. If you like what you hear shop now at Diamonds Factory and don’t forget to check for awesome offers from Love Discount Vouchers to save on your purchase.
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