What is the payment method?
INTIMISSIMI accepts PayPal, Mastercard, Visa, Maestro, and Klarna.
How can I track my order?
The tracking number can be found by going to “TRACK/RETURN YOUR ORDER” page.
I have a promotional code/discount. How can I use it online?
When placing your order, you will be able to enter code into the “Promotional Code” box inside of your Shopping bag or at the Payment section. Remember to apply it before proceeding with the checkout. INTIMISSIMI remind you that for each purchase, you can only use one promotional code.
Where can I find the return label?
You can find the label by simply going to the homepage, clicking on “Track/Return order” and then enter your order number and last name. Select “Return” and then click on the “Download the label” box.
Can I return different orders in a single shipment?
Please return each order separately with the corresponding documents (return authorization and return label) in order for the refund to be processed correctly.
Can I purchase an e-gift card online?
At the moment, it is not possible to purchase an e-gift card online.