Natura Siberica Discount Codes

Payment can be made using all major credit/debit cards or PayPal.

Natura Siberica ships within the countries provided during checkout.

Delivery time depends upon the delivery location you provide during checkout. Tracking information will be sent via email once your order has shipped.

You have a period of fourteen (14) days starting on the day after you take delivery of your products in which to cancel your order and return any unwanted items provided that the products you return are in the same condition in which they were delivered to you (i.e. have not been used or taken out of sealed packaging). This period includes the seven (7) day ‘cooling off period' available to you under the Distance Selling Regulations.

They will give a full refund of the price you paid for items that are returned under Condition 11.1 (of their Terms & Conditions) within thirty (30) days. This refund will include their delivery charge unless the returned items were delivered to you with other products that you have not returned. They cannot refund the costs of any associated pre-delivery service such as gift-wrapping. If they delivered the returned items to you in error, they will cover the reasonable return postage costs (and may provide you with a pre-paid return label for this purpose). They reserve the right to deduct their reasonable direct costs of recovering products that you fail to send back under Condition 11.3 (of their Terms & Conditions) from any refund that they may give. They may be entitled to claim compensation from you if you fail to take care of the products before returning them to them.

In the unlikely event that you receive items that you did not order, or that are damaged or defective, or that are not in the quantity you ordered, you should contact them at their Contact Us page. They will provide you with details of how to return the products concerned. They will take back (at our cost) any items delivered in error and, at their option, refund or make up any shortfall and refund or replace any damaged or defective items. Please note that they do not replace or refund products that are not defective, but have simply suffered fair wear and tear or if you are sensitive to any of the ingredients.