Show & Stay Discount Codes

Please call them on 0800 0832 841 and they will arrange to post your confirmation to you.

If you have not received your confirmation within 24 hours of making your booking please call us on 0800 0832 841 and they will ensure it is resentful.

Your confirmation will be sent as an email attachment which you just need to present at the Box Office to collect your tickets. If you can't print it then just give us a call and they will pop it in the post to you. If you have opted to pay to have your tickets sent to you, please allow 14 days for them to arrive. If you don't have them within 10 days before your stay, please contact them on 0800 0832 841.

Yes, it's absolutely fine to book on someone else's behalf. Simply make the booking in their name, but supply your own email address if the booking is a surprise gift.

Unfortunately, they are unable to take part-payment as a deposit. To ensure that they can secure your hotel room and theatre tickets, they require full payment at the time of booking.

Unfortunately, all of their packages are non-cancellable and non-refundable.

Unfortunately, all of their packages are non-amendable. However, they are able to change the names on your booking up until 3 days before your stay date. Just call their friendly Customer Experience team on 0800 0832 841.