Trainline UK Voucher Codes & Discounts April 2021

Trainline is a one-stop-shop for train and coach travel. Every day they bring together routes, fares and journey times from more than 270 train and coach companies in 45 countries so you, their customers, can easily buy tickets and save time, hassle or money!

As Europe’s leading train and coach app, Trainline stay one step ahead so you don’t have to. From making it easier for you to buy the best ticket for your journey to giving you live, personalised travel information on the go via their app.

Found a great LoveDiscountVouchers.co.uk deal for your Trainline purchase? Using it is as easy as 1, 2, 3! Let’s get to saving:

• Step 1: Pick your desired offer from above

Select the deal you want to use from above.

To reveal your promo code, simply click, ‘Get Coupon’ and copy the code, if provided.

If the deal is an offer, you’ll select ‘Get Offer’.

NOTE: in the case of Offer deals, discounts will be automatically applied.

• Step 2: Click ‘Go to the Trainline site’

This will take you to the Trainline website.

This page may open on its own, in which case proceed to Step 3.

• Step 3: Find your desired train/bus!

Follow the prompts and fill in the information necessary for your desired travel plans.

• Step 4: Enter your discount code

When you’re done, enter your discount code in the “Add discount code and loyalty cards” box.

(If the offer did not have a code, your discount will be automatically applied).

Select “Get times and tickets” and follow the prompts.

• Step 6: Enjoy!

Your discount will be applied. Simply follow the rest of the prompts to complete the checkout process.

The hard part now is waiting for your tickets to arrive.

Happy Saving!

Always note:

There are Terms and Conditions associated with codes which you must comply with (like only being able to apply a code to certain items), please take note of these.

You also can’t apply a discount code after submitting your order, you must apply your discount code before submitting your order.

Why is my promo code not working?

There are several reasons why your code might not be working:

• The promo code might have expired and is no longer applicable.
• You might be applying the promo code to certain items that do not accept codes, like sale or clearance items.
• You have already used this same code when shopping before at Trainline.
• Your cart total doesn’t match the minimum amount of money required to use the promo code. Sometimes in order to apply a promo code, you have to have a minimum amount first (for example, the coupon might say “discounts only apply to orders over £100”).
• You have taken the discount code from an international deals site, which probably doesn’t apply to Trainline.

If you ever find that one of our Trainline codes here at LoveDiscountVouchers.co.uk are not working, please let us know and we’ll make sure to fix the problem ASAP!

Here are some great tips & tricks for extra savings at Trainline:

• Always visit LoveDiscountVouchers.co.uk for the latest money-saving discount codes and deals at Trainline before you finish your purchase.
• Download the Trainline app to get the best offers, money-saving promotions and exclusive deals sent straight to you.
• Keep your eyes peeled on the Trainline website for their latest promotions and discount offers.
• Follow Trainline on social media to stay updated on their new deals and offers.

Trainline Ticket Delivery Policy:

The date your get your tickets will depend on the delivery option you’ve chosen.

Second Class post

• You’ll get your tickets within two to three working days.
• Trainline only offer this delivery option to you if your journey’s more than seven days away, just to make sure there’s plenty of time.
• If you’re due to catch your train in the next three days and you’ve not had your tickets, then please contact Trainline.

Next Day Delivery

• If you booked before 15:00 on a weekday, you’ll get your tickets by 13:00 the next working day.
• If you booked after 15:00, you’ll have to wait two working days.
• Tickets booked with Next Day Delivery at the weekend will reach you by Tuesday at 13:00.
• It’s also worth noting that these delivery timeframes may change if it’s a public or bank holiday.
• Make sure someone’s in to sign for your tickets. It doesn’t have to be you specifically, but Royal Mail won’t hand over the tickets without a signature.

Trainline Returns Policy:

• Advance tickets are only sold as Single fares and are non-refundable. You can change the date/time of travel via your online account. This must be done before your original planned departure date.

Anytime, Off-Peak and Super Off-Peak tickets bought as singles can be refunded:

• In full, less a fee.
• Refund one direction of an outward and return journey.
• Refund one ticket of a multi-passenger booking.
• Refunds on these single tickets can be requested via your online account.

Anytime, Off-Peak and Super Off-Peak tickets bought as one return can be refunded:

• In full, less a fee.
• Partial refund on the return leg may be possible depending on the ticket value.  To request a refund for only the return leg you’ll need to call Trainline.
• A partial refund of only the outbound leg is not available.

For all refunds, Trainline charge a tiered refund fee (based on the price of your ticket).

Which tickets can you refund?

How to request a refund online

If you have an account:

• Sign in.
• Find your booking in ‘My Bookings’ or ‘My Tickets’ in the app and scroll down to ‘Manage my bookings’.
• Select ‘Refund my tickets’ or ‘Change date/time’.

If you don’t have an account:

• Create an account by following the link in your confirmation email. Search your inbox for [email protected]
• Follow the steps above to request your exchange or refund.

Please bear in mind, Trainline can only refund tickets that have not been used. But, if you’ve only used one part of a Return ticket, you may be eligible for a partial refund.

Mobile Tickets that are activated are not eligible for a refund.

But wait, there’s more! Visit these stores too:

• Groupon - your one-stop-shop for the best places to travel to and the best things to do, see, eat and buy in your local area or internationally. Make sure to visit the Groupon page at LoveDiscountVouchers.co.uk for a discount on your order.
• Big Bus Tours -  the company to go to for a great experience in open-top buses. Make sure to check Big Bus Tours out at LoveDiscountVouchers.co.uk for discount opportunities.
• TravelSupermarket - compare various holiday packages and travel modes and choose the most affordable one for you! Be sure to find TravelSupermarket at LoveDiscountVouchers.co.uk for discount codes.

Online Contact Form

Fill out an online form with as much detail as possible, so Trainline can get your query to the right person and give you the best answer.

Email

[email protected]

Phone

For help with existing bookings, call Trainline on 0333 202 2222.

To make a booking, call 0871 244 1545.

Phone lines are open every day between 08:00 and 20:00.

All season ticket enquiries: call between 09:00 and 18:00, Monday to Friday on 0344 811 0150.

Online Chat

Have your question answered by one of Trainline’s support team using the online chat service.

The chat service is open every day between 08:00 and 22:00.

Address

PO Box 23972,
Edinburgh,
EH3 5DA.

Customer Care Hours:

08:00 and 22:00.

Trainline is open for online ticket booking 24/7!