How do I know you’ve received my order?
You’ll be notified via an e-mail with your order number and details of your items. You will also receive an order dispatch email.
Can I place an order over the phone?
Sorry to inform you, the orders over the phone are not accepted in order to secure your account details and prevent from any fraud actions. It is secure to process through online security checks such as 3d secure.
Where do you deliver?
The orders will be delivered to addresses in the UK, Republic of Ireland, France, Germany, Spain, Canada, and the US.
How much does it cost for delivery?
The charges vary depending on the delivery system as in:
Standard delivery will charge £2.95 and can take 2-3 working days for delivery.
Premium delivery will charge £4.95 and will be delivered the next day when ordered by 3 pm.
Deliveries within Europe are charged at €9.50 and can take 7 - 10 working days for delivery.
Deliveries to the US and Canada are charged at $14.50 and can take 10 - 12 working days for delivery.
How do I track my order?
You’ll receive a confirmation email once your order is dispatched. There’ll be a link that will take to a ‘track your order’ page in the email you have received.