Where can you ship?
A Quarter Of delivers to destinations inside and outside the UK, including the United States of America and Canada. Wherever possible they state in the colored information bar at the top of the website if they can ship to your location. If you do not see this, and if you want to know if they can ship to you just send them an email to [email protected]
and they’ll let you know.
What if I am not happy with my order?
A Quarter Of genuinely want you to be delighted with your sweets. If there is a problem at all with the quality of the products, please return them, within 7 days of receipt, to Customer Returns, A Quarter Of, Unit 10, Appleby Business Centre, Eden Street, Blackburn BB1 3BL. Please enclose your contact details, any reference labels associated with the product and details of the problem. Please note: they do their best to ensure that all sweets are sent out in perfect condition - they can not accept responsibility for the climatic conditions experienced once the product has been dispatched e.g. chocolate melting when exposed to heat.
What is the payment method?
A Quarter Of accepts VISA, VISA Delta (Debit), Mastercard, Switch/Maestro, Solo, and Electron
How secure is my information?
A Quarter Of is hosted on a secure server. When you enter your personal information (name, address, etc) the link to them is a secure one (you can tell because the domain name starts with https and not just HTTP - also you may see a closed padlock depending on which browser you use). Your credit details are securely handled by SecureTrading - one of the leading credit card processing companies on the internet.
What about Tax?
For orders made from the UK (excluding the Channel Islands) or the European Union, 20% VAT is added. All other orders are VAT free and you will not be charged this tax.