What are Acnecide payment methods?
Acnecide accepts VISA, Mastercard, American Express and PayPal.
Where does Acnecide ships?
Acnecide ships within the United Kingdom.
What should I do if I receive an incorrect item?
They have high standards when it comes to packaging your order however mistakes do occur from time to time. Please accept their apologies if you have received an incorrect item. As part of their customer objectives, they will do their utmost to resolve your query with speed, ease and with absolute minimal inconvenience.
I am allergic to benzoyl peroxide. Can I still use Acnecide?
All of their treatment products in the Acnecide Medicinal Range contain benzoyl peroxide. Unfortunately, if you have a benzoyl peroxide allergy, you will not be able to use the Acnecide Medicinal Treatment products. If you’re unable to use benzoyl peroxide, you can still benefit from their Daily Cosmetic Skincare products which are suitable for spot-prone skin.
How long does it take to get a refund?
They aim to refund all returns 14 working days after they have received the item at their warehouse.