What is Active Care Store payment method?
Active Care Store accepts VISA, Mastercard, American Express, and PayPal.
Where does Active Care Store ship?
Active Care Store ships with in the United Kingdom.
How can I track my order?
Once your order is shipped, you will get an intimation of the delivery of the package and a link to track your package. Their orders are typically delivered within the stipulated 2-5 business days. However, there may be delays due to public holidays. They associate with the best logistics companies to assure hassle-free delivery but if at all you still face any issues do write to them at [email protected]
Tracking shows my product is delivered but I haven’t received it. What should I do?
If the tracking detail shows that the parcel has been delivered. However, you haven’t received it or deny receipt of delivery. A claim and further investigation would be initiated with the relevant shipping company. Depending on the investigation report a refund or replacement would be sent out.
What is Active Care Store return policy?
Active Care Store work hard to provide their customers with the latest products at pure quality and fantastic prices. If you wish to return the product, you can return the product to us within 14 days.