How do I redeem the voucher code?
To use a voucher coupon, simply copy the code and paste it into the appropriate field at Checkout. Then select “Redeem” from the drop-down menu.
Can I use more than one voucher code?
Please keep in mind that each order can only use one voucher coupon. If you have multiple discount coupons, please place a separate order for each one or contact Advanced MP3 Players and they’ll be happy to assist you.
What are the payment methods for Advanced MP3 Players?
Advanced MP3 Players accept payments through all major Credit/Debit Cards and PayPal.
Where does Advanced MP3 Players ship?
Advanced MP3 Players ships within the countries that are available during the checkout process.
What is the return policy?
Under the Consumer Contracts Regulations 2013, you are entitled to return any products bought from Advanced MP3 Players within 14 days of receipt of goods and receive a full refund or a different product. This law assumes that the goods have not been used and are in pristine condition. For opened/used items a restocking fee may be levied upon inspection of the returned goods. If you wish to return a product, please follow the steps below and they will send you a returns number and return instructions: Click on the “My Account” link at the top of their website and log into your account (www.amp3.co.uk). Click on the “Request support or return a product” link. Select the order containing the item that you wish to return. Fill in the details on the form, and click on the button at the bottom of the page. Customer Support will then get back to you on a same-day basis. Please use the email address provided at the time of the order to log in to your account. A password would have also been sent at the time of your order. If you have mislaid this or did not receive one, you can request a new password from the account login screen.
How can I cancel?
You have the right to cancel your contract of sale within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform them of your decision to cancel this contract by a clear statement (e.g. via logging into your account to request a return as outlined above, email, telephone or letter). Telephone: 0343 289 6880. Email: [email protected]
Post: Advanced MP3 Players, Suite 1 Alexander House, Eskmills Park, Station Road, Musselburgh, EH21 7PB, United Kingdom. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
I am new to the website, how does it work?
If you’re a first-time visitor, welcome to Advanced MP3 Players, Europe’s largest retailer of MP3 and Portable Media Players. Don’t worry about creating an account; just jump straight in, take a look around, and add items to your basket if you want to buy them. At the checkout stage, you can then enter your information.
How to order an item?
Ordering is simple and can be done in one of three ways:
- Through Advanced MP3 Players‘s secure website
- Over the phone
- Via fax