What is Exoticca payment method?
Exoticca accepts all major Debit/Credit Cards.
Can I book Exoticca from any countries?
You can book Exoticca from most of the countries.
What is Exoticca?
Exoticca is the future of travel. They are dedicated to offering exclusive and invaluable travel experiences. They are committed to providing the utmost level of comfort, quality, and innovation, whilst always ensuring they offer the most competitive prices on the market.
How do I cancel my booking?
If you want to request a cancellation to your booking the lead passenger must contact them by email at
[email protected], stating your booking number and your cancellation request in writing. They will let you know if the cancellation is possible, the cost involved as well as steps to confirm the cancellation.
How can I book?
In order to book one of their offers, you must register as a user with your email or through Facebook. Choose your trip and make the payment. They like transparency, so they show the full and complete price from the start. Once the payment is made, the confirmation service is immediate. If you prefer, you can reserve your trip via phone. Their destination experts will be happy to help.
When and how do I receive the documentation of my trip?
Once your purchase is complete, you will receive your travel documentation by email: transport details, hotels, itinerary, important notes, and insurance policy (if applicable).
Also, you can always access it in the menu of My account In the event that your reservation has flights, you will receive the electronic tickets once they are issued by the airline, approximately 15 days before departure. You need to print these documents only once and present them to the supplier at the destination.
How can I change my booking?
If you want to request a modification to your reservation, there are different ways you can do it:
*Send them the request through the contact form on their website indicating the number of your reservation.
*Send the request to the email address indicated in your documentation again indicating the number of your reservation.
*Contact customer service department by calling 0208 068 3176.
They will inform you if the modification or cancellation is possible after consulting with the provider, along with the next steps in order to confirm the modification. They cannot guarantee that all reservations can be modified; however, they will do their best to facilitate your requests. In any case, the reservation modifications made by the client may incur an additional cost. Modifying a reservation that includes an airline ticket normally involves expenses of 100% of the ticket price. In any case, always consult us first as there could be exceptions.
