What is the payment method?
Any-Lamp accepts Credit Card VISA, Mastercard, American Express, and PayPal.
How do I claim the warranty?
If a product is a defect, wrong, inadequate or incomplete, the customer has the right to claim a replacer or a repair of the product, or a refund of the paid amount. Simply send them an email to [email protected]
with a copy of your invoice or order number. Remember to include images of the broken products and describe the problem with the product and the solution you wish.
Did your product break during transport?
Unfortunately, this is regrettable but it may in some cases arise. The customer must notify them of the broken product as soon as possible but no later than 14 days. Contact them at [email protected]
with your order number and pictures of the damaged product and box. They will resolve this issue as soon as they possibly can!
How do I cancel my order?
In case you want to cancel your order, please call their customer service immediately. Their automated order system often processes orders so quickly, that a cancellation is not possible. In this case, you have the option to refuse the delivery. The package will then be sent back to them automatically.