What are the AuraGlow payment methods?
AuraGlow accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Does AuraGlow ship Worldwide?
Yes, AuraGlow ships Worldwide.
What is AuraGlow return policy?
If you are not satisfied with your order then you can return it within 30 days from the original purchase date.
Can I cancel or change my order?
Additions, changes and cancellations to your order can be made at any time prior to shipment. But you have to contact AuraGlow as soon as possible as it will be impossible to change once it has been dispatched.
When will I receive my refund?
A full refund will be processed on your method of payment typically within 3-5 business days.
My product arrived broken, malfunctioning, or defective. What should I do?
If your product arrived broken, malfunctioning or defective, please contact them and they will send you new parts at no cost.
Does AuraGlow offer an exchange?
AuraGlow only exchange items that were received damaged, malfunctioning or defective within 30 days of purchase. AuraGlow will happily exchange these products and send new ones at no additional cost to you. Please contact them to file an exchange.