What is the payment method?
Beatrice.b Italia accept credit cards of the Visa, Visa Electron, Postepay, Mastercard, Maestro circuits, and PayPal.
How much does shipping cost?
Shipments are charged as follows:
* Italy: € 4,90. Shipments are made by GLS courier, and delivery is made in 1-3 working days from order confirmation;
* In Europe: € 7,90. Shipments are made by FedEx courier, and delivery is made in 3-7 working days from order confirmation;
* In the USA: $ 25,00. Shipments are made by FedEx courier, and delivery is made in 3-7 working days from order confirmation (excluding customs clearance);
* In Russia: ₽ 1600,00. Shipments are made with Poste Crono International, and delivery is made in 3-7 working days from order confirmation (excluding customs clearance).
Where is my order?
When your package is shipped, you will receive an email containing the courier tracking number to track your shipment. They remind you that it may take up to 24 hours from the moment the email is sent before the package can be traced. Orders are shipped and delivered exclusively on business days (Monday to Friday), except for national holidays, local holidays and special delivery requests.
Can I return items purchased online?
The return procedure can be accessed within 14 days of reception of the goods ordered.
* If you have made a purchase as an unregistered user, you can make a return request by clicking here.
* If you have made a purchase as a registered user, you can make a return request from your account:
After you have filled in the online return form, the Customer Service will contact you to confirm your request and provide you with further information for the collection.