What payment options do I have?
BelleWholesale accepts secure payments via PayPal, Visa, MasterCard, American Express, Discover, Maestro and Diners Club International.
Will I be charged for customs, taxes, VATs, or other extra fees?
BelleWholesale does not collect fees for any costs other than the products they sell and shipping. In some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your local post office.
What countries does BelleWholesale ship to?
BelleWholesale ship products to countries around the globe. And it generally takes three-to-five weeks to arrive at their destinations in Western countries by standard shipping. Express shipping is available at an elevated cost for customers who wish to receive their items on an urgent basis.
How do I receive my refund?
In the event you are unhappy with your order, BelleWholesale is able to provide full refunds to customers once the products are shipped back to them. In the event that shipping costs would exceed the value of your items, they will provide a 30% refund on your unreturned items.
Please do not make returns directly to the address on the package received. Please only send it to the address that their customer service provided. Any return or exchange will be valid after accepted by their customer service center.
What if my order is damaged or defective?
In the unfortunate case that one of BelleWholesale products arrive damaged or defective, they offer full refunds. They ask that you provide a photo of the product to their customer service department so that they may work to process your refund request. Please contact them by clicking “Contact seller” in your order account with submitting the ticket, they will reply to you within 24 hours.