What is the payment method?
Brown Bag Clothing accepts VISA, Mastercard, American Express and Maestro.
How do I return faulty item?
If you suspect your item is faulty or incorrect, please contact them with your full order details and details of the fault or item you have received incorrectly. Brown Bag Clothing will then be able to advise you further. Except where the goods you return are faulty or damaged, you are responsible for the cost of returning the goods to them. For full details please visit their Returns Information page.
What does delivery cost?
This depends on your location, the value of the order and the delivery speed you have chosen. Please visit their Delivery Information page for complete details.
Can I cancel my order after I have made it?
Brown Bag Clothing cannot cancel an order once it has been placed but you are free to return the order within 28 days of receiving it. If in doubt it is best to contact the customer service team to discuss your individual order and the options available.
Are shipping cost are refundable?
No shipping costs are not refundable.