What payment methods do you accept?
Clare Florist accepts VISA, Mastercard, Maestro and American Express.
Where do you deliver?
Clare Florist delivers to the United Kingdom only.
How long they deliver the order?
They will endeavour to deliver goods within the times stated, usually within 7 days, but goods are subject to availability and delay in delivery of goods is sometimes outside of their control. Any dates they specify for the delivery of the goods are approximate only and they shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods unless caused by their negligence.
Can I cancel my order?
They are able to cancel your order if you give them up to 48 hours’ notice before the delivery date. You can do this by contacting them via phone or email. During peak seasons please give them 72 hours notice for cancellations as they have started to prepare your bouquet.
I have received a faulty/damaged item?
If goods arrive damaged or are faulty you must inform them by email to [email protected]
within 7 days and preferably within 48 hours. Their Returns Department will arrange the return of these goods and they will replace the goods at no charge or refund any money paid for the goods.