What are the payment methods for Click Basin?
Click Basin accepts payments through all major Credit/Debit Cards and PayPal.
Where does Click Basin provide shipping?
Click Basin ships within the UK.
How long will the delivery take on my order?
Each item ordered will have an anticipated dispatch date shown on the delivery terms and conditions page. All products, unless advertised otherwise, are in stock and ready for dispatch. With this in mind, most products will be dispatched within 48 hours, but in some cases the next day.
What will the delivery of my item(s) cost me?
Click Basin offers free mainland UK delivery on all orders. Certain surcharges apply, please see the delivery surcharge postcodes.
Are my goods guaranteed?
All of the products sold on this site come with a full one-year warranty, which guarantees the product for the first year of ownership.
Can I return goods if I am not satisfied?
Please refer to their 30-day money-back guarantee.
How do refunds work?
In the case that you will be issued a refund, it will be processed via the same method that the initial payment was made. i.e. if you pay by credit card, the refund will be made onto the same credit card. The refund will be made, subject to authorization and checking of goods within 14 days.