Updated 14th February 2025
214 Ratings. Average 4.5 out of 5 stars
Shop and get Astley Glasses for £20.00 at Contact Lenses.
Shop and get Elena Glasses for £15.00 at Contact Lenses.
Shop and get purevision multifocal for £76.99 at Contact Lenses.
Shop and get free shipping on all orders over £30 at Contact Lenses.
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What forms of payment are accepted by Contact Lenses?
Contact Lenses accepts all major Debit and Credit Cards as a form of payment method.
Where do you ship?
Contact Lenses ships Worldwide.
I have ordered a wrong item and I want to return it, can you help me?
No problem. All items that have been ordered incorrectly will be replaced by the correct items as part of their guarantee at no cost to yourself.
Please obtain a Returns Merchandise Authority (RMA) number from Customer Support and they will be happy to despatch the correct goods to you as soon as possible and advise you on the procedure for returning goods.
Contact Lenses normally try to dispatch goods to you before they have received the goods back from you to minimise your inconvenience.
I've received damaged order, what do I do?
Contact Lenses will replace or refund any item that is damaged or defective. Contact Lenses guarantee applies up to the expiry date on the item you bought as they understand with contact lenses that you may not wear the contact lenses in a multipack for some time after purchase.
Contact Lenses also understand that sometimes with contact lenses, it is not always possible to return the actual lens, for example, if there was a defect in the lens that was found only after wear. In this situation don`t worry, Contact Lenses will still replace the lens Free of Charge.
Simply contact Customer Support and they will be pleased to help you.
How long does it take to receive a refund?
Once your refund has been approved and processed by their Customer Support team, Contact Lenses will notify you by email. From that point, your refund will usually appear in your account within 3-5 working days, although some banking systems may take longer.
If your refund hasn`t shown up in your account in that time their Customer Support Team generally advise that, in some instances, it may take up to 15 days for it to appear. If after this time the refund has not appeared in your account, please contact your card issuer and they can advise at what stage the refund is at.
Phone UK
0345 319 3000
Phone International
+44 3453 193000
Opening Hours
Mon - Fri / 9:00 AM - 5:00 PM
Contact Lenses is an online retailer training in contact lenses plus solutions and accessories and have been online since 1996 and selling contact lenses direct to customers since 2002. In that time they have despatched over 4 million orders and they take pride in the fact that over 90% of orders are from existing, satisfied customers. Contact Lenses completely started from their spare room and grew from there and still proudly independent (one of the few).
Being online means that customers can also order what they want when they want, 24 hours a day. Contact Lenses huge stock (over four million contact lenses) results in you getting your contact lenses fast the order is usually posted within 24 hours, in a letterbox friendly package (where possible) delivered to an address of your choosing not just home, as is often the case with online ordering. Visit the Love Discount Vouchers to obtain the latest independent deals and discount codes, which helps you to grab more money and provides a great shopping adventure.
About Contact Lenses Homepage
https://www.contactlenses.co.uk/
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