e2save Discount Code 2025

Not to worry. Have you mistyped your email address? Just log in to My Account to check your details are correct. Any information they send you by email can also be found on your account, so all problems from card details to address amendments can be nipped in the bud right away.

They're sorry, but once it's been processed, this can't be changed. If you're not going to be at home, you can request delivery to your workplace when you make your order.

If your order hasn't been processed, just call them on 01509 610 888 (calls are charged at standard local rate, and mobile rates will vary). No need to worry about premium call charges it's billed at the national rate. If the order has already been dispatched, you still have a 14-day cooling-off period as long as the handset remains unused. Just visit their Returns & Exchanges section for more information.

There are certain items you’re not able to return for a refund. These are as follows:

• Top-Ups
• Bluetooth headsets/ earphones (for hygiene reasons)
• Car kits (once installed)

It takes them up to 14 days to process your claim. If you want an update on the status of your claim, just visit My Account for further updates.

There’s a 60-day claim period on each installment, which starts on your bill issue date. They'd advise you to send your bill as soon as you receive it, however.