What is the payment method?
Eco Modern Essentials accepts Credit card Visa, MasterCard, American Express, Afterpay, and PayPal.
What quality are the ECO. Aroma essential oils?
The ECO. essential oils are 100% pure. They are of very high quality & are used by everyday consumers & professional practitioners globally.
I have very sensitive skin, can I use ECO. products?
ECO. is a natural skin care range based on pure essential oils, plant extracts & vitamins. These ingredients are active & promote a response in the skin (which is what they want to improve our skin health & appearance!) If you have sensitive skin, they recommend you slowly introduce new products into your regime, one product at a time. This will give your skin time to adjust. Timing may vary for this; you know your skin better than anyone! You can patch test on your inner elbow or behind the ear beforehand using products. Apply a small amount & leave as long as it normally takes for your skin to respond, or for 24 hours. If you experience any uncomfortable sensations, such as stinging or burning, wash off immediately & contact your store of purchase.
What happens if I cancel an order of if I ask for a refund?
If you cancel an order or ask for a refund, your associated rewards points will be removed from your balance.
I live in a cold climate & my peppermint essential oil has crystalized, why?
ECO. Peppermint oil is a pure oil that contains menthol, which naturally holds inherent therapeutic properties. It will crystallize in cooler temperatures, which is a natural process. To liquefy, run the outside of the bottle under warm water and swirl the contents, which should bring it back to its normal state.