What payment methods do you accept?
Efficient Software accepts VISA, Mastercard, Amex, Discover Card, JCB and PayPal.
Should I pay an extra fee if I transfer my registration code from my current computer to another one?
It’s FREE to transfer your registration code to another computer as long as your registration code is in a valid period.
Why is the downloaded file corrupted?
This problem is due to an uncompleted download of the program. It could be caused by the Internet speed or the download tools. To solve this issue, please kindly apply the following instructions:
* Delete the corrupted file and clean your browser’s cache.
* Restart the browser.
* Re-download the setup file again.
I lost my registration code. Can you help me?
If you purchase through MyCommerce, you can easily retrieve your registration code here. Otherwise, please provide them with your order reference or registered email address through their Online Support so that they can help you find it.
What is your refund policy?
When you purchase their products, your satisfaction is guaranteed. Within 30 days, you can request your money back if our products don’t do all that they say they will.