EKOI Discount Code 2025

EKOI accepts VISA, Mastercard and PayPal.

If your payment is refused, it is not from the site but from your bank. In that case, please contact your bank to check and possibly unblock the restrictions. Payment is verified with 3DS systems, (Visa Cards and Mastercards) So cards not equipped with that systems can be denied. In case of doubt check with your bank.

As soon as your order leaves the EKOI warehouse, they will send you a shipping confirmation email with a link allowing you to track your package. If you don't see this email, check your spam. If you have your order tracking number, you can go to the carrier's site to track the package in real-time. UPS : UPS

• You can also follow the pack from your order history Your order history
• Click on your last order number
• In the part: follow your order step by step and click on the link allowing you to track the order on the carrier's website.

If your package was signed and delivered but you did not receive it:

• Check in your letterbox. The carrier may have left a delivery notice
• If delivery cannot be done at home or at the collection point selected, the pack may be left at the nearest collection point.

Same-day processing and dispatch for all orders confirmed before 12.00 AM, except at weekends and for customized items Orders confirmed after 12.00 AM will be dispatched the following day, except on Fridays and the eve of a public holiday when the order will be dispatched the following working day. Delivery times may vary according to each country and each transporter.

Once confirmed and paid the order is blocked. Delivery address cannot be changed. However, contact them asap so that they can see how they to help you. No address change can be done once the order has left their warehouse. You can place another order with the right address and contact them so that they have the previous one returned and refunded.

Once confirmed and paid, the order is blocked. The delivery address cannot be changed. However, contact them as soon as possible so that they can see how they can help you. No address change can be done once the order has left their warehouse. You can place another order with the right address and contact them so that they have the previous one returned and refunded.