Grab broadband packages starting from £20 plus free set up at Fonehouse
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|Refer A Friend To Fonehouse & enjoy £25 Off Once They Make Their First Purchase at Fonehouse||********||30th Sep 2019||2|
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Fonehouse is the home to the biggest brands, ensuring that they can always provide a diverse range of handsets and contracts to suit each and every individual perfectly. Fonehouse pride themselves on their fantastic customer service they focus on conscientiously selected products and combine them with fantastic prices and service delivery.
Fonehouse will always go above and beyond to ensure, without fail, that their customer’s security is paramount, and they will always endeavor to offer ethically responsible ways of connecting people. Fonehouse works with their committed distribution company to ensure that your order is with you the very next working day.
Here are some great tips & tricks for extra savings at Fonehouse:
Equipment can be returned within 14 days of receiving it if you are unhappy with your choice. Please call their customer service team before returning to obtain an authorization code. The handset must be returned in a re-saleable condition with all box contents present. Please note that you will be billed for any usage during this time. If you have entered into a contract with no equipment then you have 14 days from the date of your agreement.
If you would like to cancel your agreement after your 14-day cooling-off period, you will be required to give 30 days’ notice. This can be done over the phone with the Networks’ Customer Service Teams. If you are still within your contract period, then a cancellation fee may apply.
If you would like more information about the EE complaints code, it is located on the help page on the EE website.
Fonehouse offers a 30 days exchange policy that is active from the date of receipt. If your handset develops a fault within 30 days, they will ask you to return the handset for screening and testing. Once the handset fault has been confirmed they will then be able to exchange the handset for the same make and model.
All handsets return must be in a resalable condition, with the original box and all accessories. Personal information must also be removed before returning.
Telephone: +44 0333 900 1133
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Fonehouse ships to UK
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