Fonehouse Discount Code 2025

Fonehouse accepts VISA, Mastercard, American Express, Maestro and PayPal.

If you are not at home DPD will leave a calling card (with contact details) and reattempt the following day. However, first-time deliveries that are missed on a Friday or Saturday will be reattempted on the following Monday. If your second delivery is missed, your order will be returned to your nearest DPD depot for five working days. You can get in touch with DPD online or by calling 0121 275 0500.

Yes, All product comes with a full 12-month warranty aside from Apple iPhone where the warranty is 6 months.

Please note that if you decide to return the mobile phone package, the following conditions apply: They must receive the phone within their 14-day piece of the mind guarantee period. The complete package must be returned to Fonehouse including all the accessories.

Fonehouse offers a 30 days exchange policy that is active from the date of receipt. If your handset develops a fault within 30 days, they will ask you to return the handset for screening and testing. Once the handset fault has been confirmed they will then be able to exchange the handset for the same make and model.

All handsets return must be in a resalable condition, with the original box and all accessories. Personal information must also be removed before returning.

Equipment can be returned within 14 days of receiving it if you are unhappy with your choice. Please call their customer service team before returning to obtain an authorization code. The handset must be returned in a re-saleable condition with all box contents present. Please note that you will be billed for any usage during this time. If you have entered into a contract with no equipment then you have 14 days from the date of your agreement.

If you would like to cancel your agreement after your 14-day cooling-off period, you will be required to give 30 days’ notice. This can be done over the phone with the Networks’ Customer Service Teams. If you are still within your contract period, then a cancellation fee may apply.

If you would like more information about the EE complaints code, it is located on the help page on the EE website.