What payment method do you accept?
Freewheel accepts VISA, Mastercard, Maestro, and PayPal.
Where does Freewheel deliver?
Currently, Freewheel delivers to the United Kingdom only.
I have received a faulty or wrong item what should I do?
Freewheel aim to get it right every time however, occasionally things may go slightly wrong. Please contact them within 7 days of receiving your parcel if there is an issue with any of the items you have received and they will try to rectify the issue as quickly as possible.
I would like to exchange an item?
Unfortunately, they do not offer free exchanges. All returned items will be refunded once they've been received by their warehouse. Need a different size or color of an item? Simply place a new order.
What is your return policy?
If you are not satisfied with your purchase, you can return your items within 28 days of the purchase date.